Help & FAQ

Help & FAQ

General

What is Stereobot?

Stereobot is an ever-expanding collection of songs that you can license for both commercial and personal projects. Everything here has been handpicked and sorted by charmingly obsessive music types so you can search a library that includes all genres and moods. We have thousands of songs sourced from some of the best catalogs and labels in the world. For easier searching, we offer filtering tools such as sliders and playlists to help narrow down your quest for the perfect song.

How much do songs cost?

Our pricing section always has the most up-to-date information on our licenses. You can find it here: www.stereobot.com/pricing

Who is Stereobot for?

Stereobot is for anyone that wants to marry songs to media.

Professional users include:

  • music supervisors 
  • filmmakers 
  • video game developers 
  • mobile app creators
  • ad agencies
  • website designers

Non-professional users include:

  • home video editors
  • YouTube extraordinaires  
  • ringtone hunters

Who runs Stereobot?

Stereobot is the brainchild of Tasos Frantzolas, a sound designer and music producer from Athens, Greece. You may know his other venture Soundsnap.com, an online sound effects library.

Additionally, Dan Powell, an NYC-based musician, manages Stereobot's catalog and handles music supervision.

Are the songs on Stereobot royalty-free?

No, unfortunately not. Artists, labels, and other music rights owners don't go for that. However, you can buy perpetual licenses that will allow you to use a song as much as you want. In some cases, like when you license something for TV, you may be required to pay extra performance royalties to collection agencies like BMI or ASCAP.

Does it cost anything to start an account?

To quote John Lennon, "the best things in life are free;" of course, the next part was about the desire for money, but that's not what our accounts are about. They are always free and only necessary if you see something you'd like to take home with you.

Licensing

What is a license?

A license gives you the legal ability to use someone else's song for a specific purpose. The legal range of uses are dependent upon on your licensing agreement. For example, a song licensed to be used in a TV show cannot also be used in a video game without a separate license

At Stereobot, we sell sync licenses, which means that you will be able to synchronize these songs to all media/mediums that are covered by your license. When you add a song to your cart, you'll be given choices that cover the different license types available to you.

When do I need a license?

Licenses are necessary for any commercial use or public performance of a song you don't own the rights to.

What happens if I don't buy a license?

You would be opening yourself up to potential lawsuits. If the right holders discover that you or your organization unlawfully used their songs, they can sue you for damages. This happens quite often, so always make sure you license your songs.

Songs

How do I download songs?

It's a really simple process. 

  • Sign up for an account
  • Find the song you'd like to license
  • Click the shopping cart on the right side of the audio player
  • Browse the license options in the box that pops up
  • Choose your license 
  • Pick your preferred file format 
  • Pay
  • Use the download link
  • Enjoy

How do I preview songs?

If you want to preview a song, just hit the play button next to its name in the search results.
You can preview as many tracks as you’d like. If you are looking to test out our songs on your projects, you can do so with a watermarked one that says "Stereobot.com" every once in awhile. Licensed songs will not contain this watermark.

Can I download mp3 previews to try before I buy?

Sure. After you hit the Play button, a download link will appear on the right side of the player.

You will have to pay our licensing fee to legally use the track though. Non-licensed tracks have a watermark that says "Stereobot.com" every once in awhile. Licensed downloads will not contain this watermark.

What file formats do you carry? Do you have lossless formats like WAV?

We carry both mp3 and wav files. Our mp3s are used for preview tracks- all licensed downloads are WAVs.

I need help finding a song. Can you help me?

Of course! We love to go diving into the stacks; it reminds us of when we were first putting Stereobot together. Just click here, send us a message, and you will get a few custom recommendations from a music supervisor within 24 hours of your request.

The fastest results come when you can tell us about:

  • The Production - how you want to use the song
  • The Feeling - a mood you want to evoke
  • The Style - what genres work for you, and what genres don't
  • The Details - everything else, from lyrics to odd background sounds. 

Honestly, every bit helps. The more information the better.

Do your songs have explicit lyrics in them? How will I know if they do?

Some do. If you want to filter explicit lyrics out of your searches, just check the "exclude explicit lyrics" box under the Vocal/Instrumental tab. This will be on the left side of the screen.

You can tell if a song has explicit lyrics through ratings found in every song's personal tags. You can find that tag section by clicking play on the audio player. When you do, it will reveal a cluster of keywords ("tags"), and in those keywords you will find our rating system. We use the same categories as the film industry’s rating system ("R" equals explicit lyrics/content; PG-13 equals mature themes, and so on, down to that all-inclusive "G" rating).

I can't find the songs I just downloaded. Where are they being saved?

If you know where your browser commonly saves files, then they will be saved there. If you don't know, you have the option to manually control where the files are saved. To do this, start by making a right click (or ctrl+click on a Mac). Then, choose "save target as" or "save link as" to select a destination for your songs.

Will you ever carry sound effects too?

Our sister site, Soundsnap.com already does. Click on the link to check it out.

Do I have to report how I use the music I buy?

If you are using the song on a project that is broadcast on TV, film or radio, you do. The form you will fill out is called a cue sheet. Here is a sample cue sheet that ASCAP has put up on their site. Filling this out doesn't mean you have to pay more money.

This process is important because the performance royalties artists and rights holders rely on are distributed based on the accurate recording of cue sheets. So if you broadcast the songs you license, this will be an essential part of the licensing process for you. You are also legally obligated to do it.

However, if your use pertains to a video game, YouTube clip, or anything that doesn't fall under the broadcast options listed above, you do not have to fill out a cue sheet.

Do I have to list artists or song names in the credits of my production?

No, you don't. We're sure the artist or group who performed it would be a big fan of yours if you did, but the license does not require you to do so.

Can I alter or remix these songs?

Yes, you can edit, fade or shorten a song. Manipulating, changing, adding lyrics, or otherwise changing the character of the song is not permitted under our license, and would require the permission of the rights holders.

How often do you get new songs?

All the time. We are constantly on the hunt for collections that can make the catalog better.

Can I submit some songs I've written?

At the moment we are not accepting submissions from individual artists. Catalogs and labels that are interested in working with Stereobot can email us at hello@stereobot.com

Can I save songs I like for later?

Please do. We've created a favorite feature to help you do this; you can use it by hitting the "+" button on the audio player (hint: it's next to the Play icon). Once favorited, the song can be accessed any time you want by going to your Account page and clicking on the Favorites tab. You can even arrange your favorites into lists (same section).

Why don't you have more of...?

Thousands of songs, infinite genres, and they still want more. To be honest, we hand select everything that gets in here, which makes finding the hidden gems of every style a bit of a process. That said, we would like to stay on the lookout for what our users want, so please drop us a line here and we'll add your request to the search pile.

What do I do if I accidentally delete my songs? Can I download them again?

If your songs disappear or suffer some awful viral fate, just visit your Account page and re-download your files from the "Downloads" section.

Do you take requests?

DJ Stereobot doesn't take requests, he makes them. Still here? You must be serious.

So, what were you thinking? Specific genre? Specific emotion? Let us know and we can send word as soon as we find it.

Filters

How do I narrow down all your songs to find the one I want?

Stereobot offers a variety of search tools: 

  • Search Bar: Enter in any keyword, mood or musical association to bring up songs that match your query
  • Sliders:Use these to narrow song results by mood, tempo, complexity and intensity.
  • Filters/Dropdowns: Narrow down search results by genre and instruments

Each search tool is always on the left hand side of your screen, and every tool can be mixed and matched with the others to narrow down your results even more. The fine tuning is up to you.

What's the best way to search for a song?

We recommend using a mix of all the search tools available to you and testing as you go. Start with the sliders, add multiple filters from the drop down menus, and then listen to some search results. This is our favorite route unless you know exactly what you are looking for, then your best friend is the search bar.

Can I use multiple filters at one time?

Yes, it's the best way to search. Saves time and is often right on the monies.

How do I use the sliders?

Sliders narrow down search results on a range of 1 to 5.That means that your search results will include everything that falls between their movable blue ends. For instance, if you pick a 4 on the Slow vs. Fast slider, that means that every song that is rated as a 1, 2, 3, or 4 will be included in your search results.

To move the sliders, either click and drag the ends or click on your preferred notch and the slider will move all by itself.. Search results follow your lead.

Your License

What can I do with my license?

This depends on which license you purchase. A Perpetual license entitles you to unlimted use. A "1 Year" license, caps your usage after a year of usage. After that you would have to purchase a new license to keep using it. Every option is outlinedhere in the pricing section.

Why do some licenses cost more than others?

The different price levels for licenses are governed by type of use, and type of user. Businesses pay more for licenses because they do more elaborate things with the songs. The increased cost reflects this and is passed onto the rights holders which are typically the artist, label, catalog, or songwriter. The time a licensee plans to use the song also factors in. If you want more freedom with the song, and more time to use it, then you pay more for that privilege.

If a song gets used a lot and/or gets a lot of exposure, the less it can be used again in the future by other commercial interests. This is one reason why it cost more to use a song for TV and advertising.

Can anyone at my company use the songs I license?

Yes and no. The licenses we offer are one time licenses that pertain to a specific use. This means an entire production team could work with a song for a particular project, not on another project down the line. It also means that your license can't be applied to other forms of production, even if they are a part of the same project. An example: a TV license for an ad campaign does not apply to a radio advertisement in the same campaign. A new medium requires another license.

Will you license my band? What kind of deals do you make?

At the moment we are not accepting submissions from individual artists. Catalogs and labels that are interested in working with Stereobot can email us at hello@stereobot.com

Can you upgrade licenses at a later date? If so, how?

Yes, you can. If you would like to upgrade your license, just contact us here.

For how long can I use the downloads I bought? Are there limitations?

The time range is dependent on the license you purchased, but there are no set limitations. You can find more information on the different types of licenses in our pricing section.

What if the license options don't fit my needs?

In that case, you should contact us. We can create a custom deal that fits your needs.

Account

I forgot my username or password! What do I do?

Just follow these steps:

  • Go to the Login box at the top right of your page
  • Click it
  • Click "Request New Password" at the bottom of the box
  • Enter your email
  • Check your email
  • Follow the reset email instructions and you'll be golden

How do I change my password?

  • Login
  • Click "Account" on the top navigation menu
  • Click the "Settings" tab
  • Enter your new password in "Account Information" section
  • Hit submit at the bottom of the page and you're done

Can I change my Stereobot username?

Not at the moment. What you can do is sign up for a new account with a new username though. If you really need to change your username, please email us here for help.

I didn't get an email after registering. What should I do?

Start by clicking on the "Login" box at the top right of the page. Then click where it says "Request a New Password." This will send out an email that will help you log-on to the site. If that still doesn't work, it probably means that your email was entered incorrectly. In that case, try signing up again. There is also a small chance that you might find our email in your junk folder.

And if after all that troubleshooting you're still having issues, please contact us here and we will help you.

Do you keep my credit card information on file?

No. We never save anyone's credit card information on our servers.

Is my account information safe?

Yes. A VeriSign-secured SSL connection is used to transmit your data to the credit card processor.

Billing

I'm trying to buy a song, but my card keeps getting rejected.

If your card fails, please try using a different card. Another option for you is Paypal, or you can email us here, and we can send you an invoice to be paid via wire or check.

What type of cards do you accept?

We accept Visa and Mastercard. But not American Express at this time.

How often will you bill my card? Do you have recurring billing?

Your card will only be charged once. There is no recurring billing on Stereobot.

What are the prices for educational use?

Our pricing section always has the most up-to-date information on education discounts. You can find our rate card here. Student info is at the very bottom of the page.

I just bought an account and I need an Invoice/Receipt.

  • Login
  • Select "Account" from the top menu bar
  • Click on the Order Number you wish to view
  • Select the option to download the Invoice as a PDF

Can I get my company's info on our invoice?

Yes. While checking out, you will be asked to enter your company's address. If you have more questions in regards to invoices you can reach us at hello@stereobot.com. We will help you.